Experts in Managing Vacation Rentals in Grand County for Over 18 Years. Expect nothing less than the best!
- Room nights, revenue, and repeat guests continue to increase
- We set goals, then we exceed them
- No credit card processing fees, marketing fees, or annual participation fees
- We incur costs so you don’t have to
- Maintenance and Housekeeping are our employees, not subcontractors
- They are insured, accountable, and exceptional
- Superior travel insurance and damage protection are offered
- Protection for guests, peace of mind for owners
- 24/7 emergency services, 365 days a year
- We are truly here for you, your property and your guests
Experience the difference of working with a professional property management company. We offer homeowners everything they need with our customizable management plans. There is a proven demand in the Winter Park area for vacation rentals, and we are ready to maximize your investment and provide a reliable source of revenue.
RMG has an established and effective full time marketing and reservations team solely focused on driving new and repeat business into your rental home. We know the area and how to sell the experience to vacationers. From the Christmas Eve Ski Down to Jazz Fest, we know when and why people are visiting and market your property accordingly. Our management team has diverse backgrounds and over 100 years of collective experience in the hospitality industry.
Satisfied guests return time and time again, for the exceptional experience we provide. Our formula for rental success will build and increase revenue for your home. We recognize that with high rental revenue, continual attention to your homes cleanliness, function and maintenance is required. The Rooms Quality Team has developed a set of standards to protect your investment and your home. Our well-trained maintenance technicians and attentive housekeepers work diligently to exceed these standards.
Marketing and Sales - Cutting edge technology is just the beginning
We make continuous investments in our marketing efforts year over year. In 2016 we have spent substantial time and budget to operate with cutting edge technology designed specifically for the vacation rental industry. Our new mobile guest app provides specific reservation details, GPS directions, local recommendations and more. We also use this as a marketing tool to offer extended stay specials, ski packages, and platform to get instantaneous price quotes on properties. Our email marketing software is highly intuitive and offers capability to view specific analytics on every send. With a subscriber list of over 20,000 people, we use this information to segment readers and send targeted emails for specific properties, holidays, etc. Our largest investment into our rental program marketing is our new state of the art website. This site is mobile responsive which is a necessary and much sought after feature for the vacation rental market. This allows for an easy online booking experience on any electronic device. It has a comprehensive packaging module to pair local offerings with events with lodging.
Along with our new website, RMG uses a multi-channel listing approach to bring more traffic to your property. Distributing our rental homes to major industry booking engines like VRBO, HomeAway, and Flipkey allow us reach a higher volume of renters. In addition to these listing sites, we also list properties with Winter Park Resort Central Reservations and Granby Ranch Central Reservations. Allowing these local ski resorts to act as online travel agents is a great way to increase traffic to your property page resulting in more inquires and bookings. We take the time to go in and personally stage each home for a marketing photoshoot. All rental properties have their own designated landing page featuring full size HDR photos that truly enhance the beauty of your home.
This industry is constantly evolving, and our team works to stay ahead of the curve on marketing trends. Our marketing department attends multiple hospitality and vacation rental conferences throughout the year as well as monthly webinar training sessions. These courses cover a variety of topics from industry booking trends, software updates, and training. We designate time and resources for pay-per-click advertising, SEO (search engine optimization), as well as lead management tools. Our marketing team is constantly analyzing nightly rates, booking rules, and creating unique booking packages to stand out from our competitors. Resort Management Group is also a very active member and sponsor of the Winter Park Chamber. Our business is represented at many of the events and festivals throughout the year. We attend trade shows with other local companies to represent the lodging industry alongside leisure. These shows have resulted in an increase of reservations for weddings and large groups.
Guest Services - Two convenient check-in locations, seven days a week
Our guest service team is made up of highly trained professionals, who know Grand County inside and out. We have two convenient check-in locations, one in Winter Park and one in Granby. We make ourselves available to our guests and owners by offering extended hours, working weekends and holidays, and having 24/7 on call assistance. Having a full time, year round, dedicated staff allows us to capture rental inquiries, last minute bookings and walk-ins. They promptly address all guest requests before, during and after their stay and act as a central point of communication between housekeeping and maintenance departments. Our guest service agents are local experts and assist guests with vacation planning details by providing local recommendations and offering specials through our local business partnerships.
Rooms Quality - Protect your investment on the inside and out
Our Rooms Quality Department is made up of our maintenance and housekeeping personnel. This team of highly trained individuals is dedicated to protecting your investment on the inside and out. Along with routine cleaning and maintenance, they do annual property inspections. These follow an in-depth detailed checklist and cover every inch of your home. Our rental program manager will then examine all of the departmental notes and review them with you. At this time we will discuss recommended upgrades, your unit rating, and goals for the next year.
Maintenance technicians are licensed and certified pool operators. They provide grounds maintenance which covers landscaping, snow removal, and trash removal. A maintenance technician is on site until 10:00pm every day and on call 24/7. Our housekeepers are dedicated to quality upkeep on the inside of your home. We clean and inspect your property prior to every arrival, including your own. A rental inventory is taken at onboarding and verified throughout the year. Linens, towels, and start supplies are placed in your unit for every reservation at no additional cost.
Accounting and Administrative - Worry less with a professional partner
Our homeowners are satisfied with our in-depth accounting services and administrative services. Find peace of mind when you partner with a professional management company. This industry is constantly advancing and RMG strives to stay ahead of the curve. We invest in continuing education for employees, software updates, and meeting all legal requirements. Our employees are bonded and go through background checks before hiring along with our company workmen’s compensation insurance. Our accounting department issues detailed monthly statements, 1099 forms, and is lodging and sales tax compliant. Your information is safe with us on our highly secured server.
Owner Information - We set you up for success
We set goals and strategize with each owner to understand what you’re expecting from us as property managers, and how we can exceed those expectations. You will be provided with an owner login to our secure online booking engine. This will allow you to view reservation details, revenue reports, and the ability to block out future dates for personal stays. Commission is split and subject to change based on your homes size, location, rating, and upgrades.
We are always looking to welcome new homeowners onto our rental program. Contact our Rental Program Team for more information.
78491 US Hwy 40 Ste. B1
Winter Park, CO 80482